Highfield Level 1 Functional Skills Qualification in English (Reformed) 603/4993/1

This qualification has been developed to support learners completing the Retail Manager Apprenticeship Standard and can be used to assess their readiness for end-point assessment. The qualification is also designed as stand-alone qualification for those learners wishing to gain a nationally-recognised qualification in retail management.

Duration: The GLH for this qualification is 55 hours, although teaching time depends largely on the mode of delivery and the individual learner’s needs.

What you will study

The reformed qualification includes 3 mandatory components

Speaking, Listening & Communication

This component is internally assessed and quality assured by the centre and externally moderated by Highfield.

Learners must complete 2 assessed tasks:

  • Presentation and Q&A
  • A group discussion

Tutors & assessors record observational evidence of the assessment on the Highfield Functional Skills Qualification in English at Level 1: Speaking, Listening and Communication Assessment Record.


Learners must complete 1 written examination that is set, marked and moderated by Highfield.


Learners must complete 1 written examination that is set, marked and moderated by Highfield.

The reading and writing examinations will be available on demand in either on screen or paper-based formats.

How You Will be Taught

Blended delivery – classroom and distance learning via an online platform.

Complementary resources

Learners will receive complimentary access to an online functional skills resource that hosts a range of engaging English materials to support learners, including initial assessments, tutorials and interactive learning resources. Please contact your Highfield account manager to take advantage of this offer.

Practice Examinations

Our practice examinations are available to support learners in their preparation for their functional skills examination, and are available in both paper-based and on screen formats. On screen practice examinations help learners to familiarise themselves with the various features of the system such as how to navigate through the exam and text formatting options. Please note, however, that on-screen practice examinations are for familiarisation purposes only and responses cannot be saved. Therefore, if a tutor would like to mark the learner’s responses they must review the learner’s answers prior to the learner finishing the examination.

What can I do once I have completed the course?

Learners successfully completing this qualification may wish to progress on to further qualifications, such as:

  • Highfield Level 2 Functional Skills Qualification in English
  • GCSE English

This course is available at:

  • London Haringey Campus
  • London Islington Campus
  • Leicester Campus
  • Wales Campus

Course Price: £1350

Apprenticeship Application Form

    Apprenticeship Enquiry Form

      “When I first came to the FTA I was just so nervous. I nearly didn’t make it through the doorway but everyone smiled, everyone was so welcoming. There were days when I wanted to give up and I wasn’t easy but they wouldn’t let! The FTA gave me confidence and hope for a better future!”