New Look Trainee Quality Admin Assistant Apprentice (2 positions)

Job Title: Trainee Quality Admin Assistant

Area of Business: Quality

Reporting to: Technologist/Senior Technologist

Location: London

Job Purpose: To provide all round administrative support to the relevant Quality Team

Entry Level Requirements:

· PC literate - Excel, Word, PowerPoint, Outlook

· Basic analysis and problem-solving skills

· Accuracy and attention to detail

· Good time management

· Self-motivated

· Confident communicator

· Team player

· Fashion aware

· Resilient

Education requirement:

· Minimum 5 GCSEs or equivalent which must include English & Maths A-C level

Apprentice Job Description:

Commercial Awareness

· Awareness of Brand Vision

· Basic understanding of trade reports

· Awareness of departmental profit drivers

Fit/ Quality Support

· Attend fit sessions and provide administrative support before, during and after

· Assist Technical Team with the processing of product comments and photographs after the fit session

· Awareness of standard measurements and grading rules

· Understanding of a specification sheet and test reports

· Provide administrative support of testing during the sealing cycle

· Checking of compliance for production sample approval

· Action general systems housekeeping

· Supporting the team on quality/ fit/ testing enquiries

· Awareness of the risk assessment process

Returns Management

· Review weekly returns data for potential quality issues and report any issues to the Technologist/ Buying/ Merchandising teams

· Basic understanding of data analysis to spot trends in returns

· Request and process samples from the distribution centre/stores

· Compiling data analysis, issues and actions into reports and presenting to the team Product Awareness

· Basic understanding of product construction and technical requirements across both garment and non garment areas.

· Ongoing familiarity of the competition’s product range in relation to quality and fit

· Understanding of customer profiles

· Completing and reporting back on New Look store visits and competitor shops

· Identifying basic problems and solutions Department Support

· Receiving and sending post

· Dealing with telephone / email queries

· Proactively dealing with department queries both internally and externally

Key Relationships:


· Buying, Design and Merchandising teams

· Technologist/ Senior Technologist

· Distribution Centres QC Teams


· Suppliers

· Testing laboratories

To apply please submit your CV to mailto:apprenticeships@fashion-enter.com